At Owlytic Web Solutions, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our clients, as well as the choices available to them regarding the use of their information.

What Personal Information Do We Collect?

We collect personal information from our clients in various ways, including:

• When clients sign up for our services, such as domain registration, web hosting, and other digital solutions.
• When clients interact with our website, such as filling out forms, submitting support requests, or participating in online surveys.
• When clients communicate with us, such as through email, phone, or live chat.

The types of personal information we collect may include:

• Contact information, such as name, email address, phone number, and physical address.
• Payment information, such as credit card numbers, expiration dates, and security codes.
• Account information, such as username, password, and account settings.
• Technical information, such as IP addresses, browser types, and operating systems.

How Do We Use Personal Information?

We use personal information to:

• Provide our services, such as domain registration, web hosting, and other digital solutions.
• Process payments and manage client accounts.
• Respond to client inquiries and support requests.
• Improve our services and website through analytics and feedback.
• Communicate with clients about our services, promotions, and company news.

Who Do We Share Personal Information With?

We may share personal information with:

• Third-party service providers, such as payment gateways, domain registrars, and web hosting providers.
• Law enforcement agencies, regulatory bodies, or other government agencies, as required by law.
• Our affiliates, subsidiaries, or parent companies, as necessary for business operations.

How Do We Protect Personal Information?

We take reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Using industry-standard encryption technologies, such as SSL/TLS.
• Implementing firewalls and access controls to restrict access to our systems.
• Regularly updating our software and systems to ensure security patches and fixes.
• Training our staff on data protection and security best practices.

Client Rights and Choices

Clients have the right to:

• Access and update their personal information.
• Opt-out of marketing communications and promotional emails.
• Request deletion of their personal information.
• Lodge a complaint with the relevant authorities if they believe their personal information has been mishandled.

Data Retention and Deletion

We retain personal information for as long as necessary to provide our services, comply with laws and regulations, and resolve disputes. When personal information is no longer needed, we delete it in accordance with our data retention and deletion policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or laws. We will notify clients of any material changes to this policy through our website or email communications.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Owlytic Web Solutions (Pty) Ltd
22 Jeremy Road, Hadison Park, Kimberley, 8301
Phone: 087 153 1858
Email: hello@owlytic.co.za

Governing Law

This Privacy Policy is governed by the laws of South Africa. Any disputes or claims arising from this policy will be resolved through the courts of South Africa.