Knowledgebase

Understanding DNS Records

DNS (Domain Name System) records are used to map your domain name to your website, email, and other online services. In this article, we'll guide you through the process of managing DNS records for your domain name.

What are DNS Records?

• A Records: Map your domain name to an IP address.
• MX Records: Route email to your email server.
• CNAME Records: Map a subdomain to a different domain or IP address.
• TXT Records: Used for verification and authentication purposes.

Managing DNS Records with Owlytic

1. Log in to Your Owlytic Account: Access your Owlytic account by visiting owlytic.co.za and clicking on the "Login" button.
2. Navigate to the DNS Manager: Click on the "DNS Manager" button in the top navigation menu.
3. Add, Edit, or Delete DNS Records: Use the DNS Manager to add, edit, or delete DNS records for your domain name.

Adding DNS Records

1. Click on the "Add Record" Button: Enter the record type, name, and value.
2. Select the Record Type: Choose the record type (A, MX, CNAME, TXT, etc.).
3. Enter the Record Value: Enter the IP address, email server, or other value for the record.

Editing DNS Records

1. Click on the "Edit" Button: Select the record you want to edit.
2. Update the Record Value: Enter the new value for the record.
3. Click "Save": Save the changes to the record.

Deleting DNS Records

1. Click on the "Delete" Button: Select the record you want to delete.
2. Confirm Deletion: Confirm that you want to delete the record.

Tips and Best Practices

• Use a Secure Password: Ensure your DNS manager password is secure and unique.
• Monitor Your DNS Records: Regularly check your DNS records for any issues or updates.
• Use a DNS Manager: Use a DNS manager to simplify the process of managing your DNS records.

Troubleshooting Common Issues

• DNS Record Issues: Verify your DNS record details and try again. If issues persist, contact our support team.
• DNS Propagation Issues: Wait for DNS propagation to complete (typically 24-48 hours).

Conclusion

Managing DNS records is an essential part of maintaining your online presence. By following these steps, you'll be able to manage your DNS records and ensure that your website, email, and other online services are functioning correctly.